Terms of Service

You must be at least 18 years old and have the legal authority to enter into binding agreements on behalf of yourself or your organization.

By using our Services, you represent and warrant that:

• You have the legal capacity to enter into these Terms.
• Any information you provide is accurate and complete.
• Your use of the Services complies with all applicable laws and regulations.

MetaLink Vision provides business software solutions, including but not limited to:

We may modify, improve, suspend, or discontinue features at any time without prior notice.

You agree not to use the Services to:

• ✕ Violate any applicable laws or regulations.
• ✕ Infringe intellectual property rights.
• ✕ Send spam, unsolicited communications, or misleading messages.
• ✕ Upload malicious software, viruses, or harmful code.
• ✕ Engage in fraudulent, deceptive, or unlawful activities.
• ✕ Access systems without authorization.
• ✕ Interfere with the operation or security of the Services.

We reserve the right to suspend or terminate accounts that violate these Terms.

You retain ownership of the data, content, contacts, leads, communications, and information you upload or process through the Services (“Customer Data”).

You grant MetaLink Vision a limited licence to process Customer Data solely for the purpose of providing and improving the Services.

You are responsible for:

• Obtaining all required permissions and consents.
• Ensuring your data complies with applicable privacy laws.
• Maintaining backup copies of important information.

Our processing of personal data is governed by our Privacy Policy.

You agree that both parties will comply with applicable data protection laws, including:

Where required, separate Data Processing Agreements may apply.

MetaLink Vision may provide artificial intelligence and machine learning capabilities, including:

AI-generated outputs are provided for informational and business-support purposes only.

Customers remain responsible for reviewing, validating, and approving any decisions made based on AI-generated insights.

MetaLink Vision does not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

Our Services may integrate with third-party platforms, including:

Your use of third-party services is subject to their respective terms and privacy policies.

MetaLink Vision is not responsible for third-party services, content, or platform availability.

Where Services are provided on a paid basis:

• Fees are charged according to your selected plan.
• Payments must be made in accordance with invoicing terms.
• Taxes, duties, and government charges may apply.
• Late payments may result in suspension of Services.

Unless otherwise stated, fees are non-refundable.

All intellectual property rights relating to the Services, software, branding, designs, content, documentation, and technology remain the exclusive property of MetaLink Vision or its licensors.

We strive to maintain reliable service availability but do not guarantee uninterrupted access.

We may perform maintenance, updates, security enhancements, and infrastructure improvements that may temporarily affect service availability.

We are not liable for downtime resulting from:

We may suspend or terminate access to the Services if:

• ✕ You breach these Terms.
• ✕ Payment obligations are not met.
• ✕ Your use creates security, legal, or operational risks.
• ✕ Required by law.

Upon termination, your right to use the Services immediately ceases.

To the maximum extent permitted by law, MetaLink Vision shall not be liable for:

Our total liability arising from the Services shall not exceed the amount paid by the customer for the Services during the twelve (12) months preceding the claim.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

You agree to indemnify and hold harmless MetaLink Vision, its directors, employees, affiliates, and partners from any claims, liabilities, damages, costs, or expenses arising from:

• Your use of the Services
• Customer Data
• Violation of these Terms
• Violation of applicable laws
• Infringement of third-party rights

Both parties agree to protect confidential information disclosed during the course of the business relationship.

Confidential information shall not be disclosed to third parties except where required by law or with prior written consent.

Neither party shall be liable for delays or failures resulting from events beyond reasonable control, including:

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales unless otherwise required by applicable law.

Customers accessing the Services from outside the United Kingdom are responsible for complying with local laws applicable to their use of the Services.

Nothing in these Terms limits rights that may apply under mandatory consumer protection laws in your jurisdiction.

We may update these Terms from time to time.

Updated versions will be published on our website with a revised effective date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

For questions regarding these Terms of Service, please contact us using the details below.

Company

MetaLink Vision

Email

hello@metalinkvision.com

Website

https://metalink.vision

Business address

Contact us for the registered business address.